Quality- and environmental management

Department
  • Bachelor's program Environmental, Process & Energy Engineering
Course unit code
  • UVET_BA_4_11
Number of ECTS credits allocated
  • 2.0
Name of lecturer(s)
  • Kurz Lukas, BSc MSc, Schuchter Lucas, BSc MSc, Marx Jana, BSc MSc, Hofer Ricarda, BA MA, Forer Valentina, MSc, Dr. Lichtmannegger Susanne, FH-Prof. Dr. Meister Michael, MSc, Niederseer Corinna, BA, Dipl.-Wirtsch.-Ing. (FH), Dipl.-Ing. (FH) Würzl Stefan, MBA, FH-Prof. Dr. Spruck Martin, MSc, FH-Prof. Dr. techn. Hofmann Angela, Dr. nat. techn. Dumfort Sabrina, BSc MSc
Mode of delivery
  • -
Recommended optional program components
  • none
Recommended or required reading
  • Linß, G.: Qualitätsmanagement für Ingenieure. 3. Aufl. Hanser, 2011.
    Rau, M., Stollmayer, U., Kamiske, G. F.: Handbuch QM-Methoden. Die richtige Methode auswählen und erfolgreich umsetzen. 1. Aufl. Hanser, 2012.
    Pyzdek, T., Keller, P. : The handbook for quality management. A complete guide to operational excellence. 2. Aufl. McGraw-Hill, 2013.
    Seghezzi, H. D., Fahrni, F., Herrmann, F.: Integriertes Qualitätsmanagement. Der St. Galler Ansatz. 3. Aufl. Hanser, 2007.
Level of course unit
  • Bachelor
Year of study
  • Spring 2025
Semester when the course unit is delivered
  • 4
Language of instruction
  • English
Learning outcomes of the course unit
  • Students know the fundamentals of quality management and its context in the framework of an enterprise seen from a holistic perspective and the increasing importance of quality and logistics management. They have basic knowledge of the interaction of quality-related tools in the context of holistic corporate management and they understand the different concepts and focuses of quality management as well as environmental management.
    Students understand the requirements of cyclic economy and use this knowledge in case studies and practical examples. They are able to gather and balance material and energy flows of processes, products and operations and make life cycle assessments in compliance with the ÖN-ISO standard. Besides they know the fundamentals of economic models of recycling economy and sustainable management.
Course contents
  • Quality management:
    • Quality and customer orientation
    • Development and elements of quality management (degrees of quality maturity)
    • Quality control, assurance and planning (e.g. QFD, FMEA)
    • Error management: correction, prevention, control
    • Process-oriented quality management (command/capacity)
    • Quality management toolset (e.g. Q7, SPC etc.)
    • Standards (audits and assessments)
    • Total quality management – philosophy, approaches and systems
    • Business excellence and integrated management systems (e.g. EFQM)
    Environmental management:
    • Development / Fundamental concepts of corporate environmental management
    • Objectives of corporate environmental management
    • Tasks and benefits of an environmental management system
    • Knowledge of requirements in terms of environmental management ISO 14001- EMAS, differences
    • Introduction of an environmental management system – tasks - methodology – requirements – problems – solutions
    • Implementation of an environmental management system
    • Main tasks during the implementation of an environmental management system (planning, organisational and operational structures, environmental officer, documentation, control and improvement), environmental statement
    • Environmental audit
    • Knowledge of concrete contents of the ISO / EMAS standard an audit is based on
    • Methodological organisation in order to carry out an audit
    • Problems during the implementation of an audit - solutions
    • Post-processing, reporting
    • Independent implementation of a small-scale audit in one’s own company
Planned learning activities and teaching methods
  • The course comprises an interactive mix of lectures, discussions and individual and group work.
Work placement(s)
  • none

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