USERNAME / USER ID
definition for MCI staff
Your user ID is composed of the first two letters of your first name as well as the first letter of your last name, i.e. your username, and the suffix “@mci4me.at”. The user ID for “John Eric Doe”, for example, would be “email@example.com”.
definition for students and external lecturers
Your user ID is composed of your initials as well as an automatically generated four-digit number, i.e. your username, and the suffix “@mci4me.at”. The user ID for “John Eric Doe”, for example, would be “firstname.lastname@example.org”.
Access to online services may be limited to individual user groups, which are basically divided into active and inactive groups.
The following user groups are considered active and therefore receive full access to MCI online services including Sakai, Web-Mail, myMCI, eduroamTM, and the password-protected areas of mci.edu:
- MCI staff members (team and faculty)
- degree students enrolled in higher education or executive education programs
- incoming exchange students
- external lecturers
The following user groups are considered inactive and therefore receive limited access to MCI online services according to individual requirements:
- MCI graduates
- former incoming exchange students
- external lecturers who have not been teaching for more than 18 months
- tutors who have not been tutoring for more than 18 months
- alumni (including students who have dropped out, interrupted, or been excluded from their studies)
You have full access to the following services for the duration of your active involvement at MCI:
- Sakai (Learning Management System): https://sakai.mci4me.at/portal/login
- myMCI: https://www.mci4me.at/
- Web-Mail: https://mail.mci4me.at/
- Wi-Fi eduroam™: a configuration guide is available at https://www.mci.edu/de/student-services/it-services/services/tutorials#eduroam
- MCI password-protected areas: https://www.mci.edu/
For graduates the access to MCI online services is partially limited.
Specifically this means that
- your access to Sakai will automatically be disabled one year after the date of final examination. It is your personal duty to continuously back up your data already during your studies, or immediately after graduation the latest if you wish to use Sakai contents later on.
- you will continue to have unlimited access to myMCI. You may use myMCI to update your personal data such as address or name, or to download documents of your completed degree course at any time.
- you will receive an email to remind you of the possibility to renew your Web-Mail account one year after the date of final examination. If you submit an application for renewal, your account will remain active for another year. If not, your account will automatically be disabled within four weeks.
- your access to Wi-Fi eduroam™ will be disabled immediately after final examination.
- you will continue to have unlimited access to the password-protected areas of mci.edu also after your graduation.
In case you remain actively involved at MCI after completion of your degree, e.g. through enrollment in another program, teaching, or another kind of cooperation, your access to all online services will be renewed.
I have been a tutor at MCI, but inactive for an extended period of time. Will I now lose the right to access MCI online services?
WEB-MAIL ACCOUNT DEACTIVATION
- For future communication use an alternate email address.
- Make sure to inform your contacts about your new email address.
- Save relevant contact information.
- Save relevant emails and attachments: Your Mailbox will be disabled permanently and all emails deleted within six months after deactivation of your account.
In order to determine the cause for this problem and find a solution, please take the following steps:
- Check your network connection.
- Log on to an alternate email account and send an email to your mci4me email address. If it does not arrive, your inbox is probably full.
- Check the memory space of your inbox via the percentage bar at the bottom of the site. If it has reached 100 %, you need to delete emails or empty your inbox. See e for tips on how to clear up your MCI Mailbox.
In case you use an external device such as a smart phone or tablet to access your MCI Mailbox, check whether the settings are correct. Click here for detailed instructions on how to correctly install your MCI Mailbox.
Click the email you wish to delete and press “Delete message” in the menu bar at the top of the email:
Should the email still be displayed in your inbox, you have to change the configuration of your server in order to delete messages permanently. Enter “Settings”, select “Server Settings”, and set the preferences as follows:
- Check “Mark messages as read on delete” and “Hide deleted messages” under the General section.
- Check “Clear Trash on logout” under the Maintenance section.
At https://www.mci.edu/en/services/it-services/helpdesk#Internet you can find video tutorials as well as step-by-step instructions on how to connect to our Wi-Fi depending on the device and operating system you use.
Please take the following steps in order to determine the cause of the problem:
- Consider the FAQs about our online services under above to find out whether your account may have been disabled for reasons of safety.
- Check the preferences of your operating system: For tutorials on how to correctly adapt your settings click here.
- Try to log on to other MCI online services such as Sakai or myMCI.
Should you be unable to access these services, please click here to reset or change your password.
Experience has shown that most of the known problems arise from the use of outdated drivers. We therefore ask you to install the most recent Wi-Fi drivers. Please, make sure not to use drivers provided by notebook manufacturers. Instead opt for drivers produced by the same manufacturers as your Wi-Fi hardware: These generally tend to be more up to date.
We moreover strongly recommend that you adopt the pre-installed Wi-Fi management software by Windows and refrain from the application of alternate management software, especially if produced by notebook manufacturers such as Sony Smart Network.
Thanks to an exclusive cooperation between MCI and the Handelsblatt, one of Europe's leading daily newspapers (published in German), all MCI students and employees are granted free, direct online access to the digital edition of the Handelsblatt, including its archive.
Handelsblatt e-paper (mci campus access only)
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